The Whiplash Story

We didn't build Whiplash overnight, but the signs were there all along that we were onto something good.

Illustrations by Cressida Djambov

2007

2007

Modest Mouse & Glacial Pace

James & Sean launch a Shopify store to sell Modest Mouse tour merch, and get hundreds of orders overnight when we post the last vinyl copies of Good News for People Who Love Bad News.

The Whiplash Fulfillment App

Shipping a few hundred orders is horrifically, painfully slow. It seems so simple! We just need to get the addresses from Shopify, buy a shipping label, and email the customer their tracking number. We tap Mark to help us build an app, and we’re on our way.

The Complexity is Real

With the Ghostly inventory out of the rental truck, the full complexity starts to come into focus. Products come in more sizes, colors, and variations than we could have  imagined. As we unload and organize, we talk about what Whiplash could be, and curse that it doesn’t exist yet.

Ghostly International

We hear through the Ann Arbor rumor mill that our friends at Ghostly are having a hard time managing their inventory. We begin a long tradition of listening to their pain and saying, “We could build that.”

Bleep & Tomorrow's Harvest

We get an email from Bleep in London. In effect, it says, “We’ve got this massive release coming up. How about we’ll ship the Europe orders, and you’ll ship the US orders. Sound alright?” We ship more records than we’d ever dreamed of.

2013

Launch Festival

With our tech maturing, we  start mixing with the startup community in silicon valley. At Launch Festival, we pitch to 20,000 viewers. When the TV show Silicon Valley comes out 3 years later, the characters pitch on the same stage we did.

2012

The Holstee Manifesto

We get introduced to Ghostly’s friends in New York, Holstee. Their Manifesto poster is a runaway best-seller, and we start doing real volume with them. We move out of VGKids, and into our own 3,000 square foot building, which seems massive. It's full to bursting in a year.

2012

2015

#457 on the Inc 5000

We bootstrapped all the way to #457 on Inc Magazine’s list of 5,000 fastest growing private companies. Not bad for some friends just trying to make shipping easier.

Demo Day

We have an epiphany that the thing we're really great at is software, and we'd be much more valuable to our customers if they had a broader range of warehouse options. We announce the Whiplash Partner Network at 500 Startups Demo Day.

London Warehouse

People love the Whiplash app, they say it’s simple and easy to use.  We open the first facility run by someone other than ourselves, in London. For the first time, we’re getting shipments to customers in Europe quickly and affordably.

Betabrand

In the afterglow of Launch Festival, we meet Betabrand. They’ve got a story that’s starting to get familiar: They’re growing fast and their shipping team is overloaded. We open a warehouse in San Francisco for them.

500 Startups

We apply to 500 Startups on a whim, thinking things would be a whole lot easier if we had money in the bank to afford all this growth. And if we made it this far on our own,  who knows what will happen if we’re not broke all the time? Surprise! We get in. Surprise! It's just as hard with money in the bank.

2016

Draper Associates

The vision of the Partner Network resonates, and Billy and Tim Draper invest. It's a big deal, and it gives us the cash we need to upgrade virtually every part of Whiplash.

2013

2015

2016

2019

2019

Whiplash is acquired by Port Logistics Group, one of the nation's leading providers of omnichannel logistics services in the US.

The Whiplash brand and platform will drive PLG's e-commerce growth, and continue to provide simple, easy to use inventory management into the future.